Week of September 14 · Free & live on Zoom
The Retention Method. September 14 & 15.
Know exactly where you're leaking money in your business, and exactly what to do to fix it.
This week's training
The Retention Method
More new clients won't fix a retention problem, they'll just cost more to replace the guests you're already losing. A stylist retaining just 70% of her guests can be leaving $52,000+ a year on the table from guests she already earned but didn't keep, based on 4 days a week, 6 guests a day and a $150 average ticket. In this free 3-day live challenge, you'll find the leak, fix the experience, and build the system to keep it fixed, plus walk away with the Extraordinary Guest Experience PDF.
The Retention Method, part one
Live on Zoom at 7:00 PM ET. Karen delivers the full training live, not recorded for replay past a short window, so the ideal move is to block the hour and show up.
The Retention Method, part two
You put the training to work on your own numbers, live, with Karen answering questions in real time as you go.
Build your full 30-day plan, live with Karen
VIP members go further: you build your personal 30-day plan together, step by step, and Karen takes your questions until you have a system you can run solo. No assistant, no tech budget, no team required. VIP details are shared after you register.
Watch first
A quick word from Karen.
Sixty seconds on why she built this challenge, and what two free nights can do for your chair.
What changes
You can watch the chair turn around.
Keeping the clients you already have changes the shape of your whole business. Here is what that looks like.
The drift reverses.
Keep the clients you already have and the slow slide stops, no ads, no discounts, no chasing.
More rebookings, fewer gaps.
The three moves turn one appointment into the next one, so the week starts filling in on its own.
Everything you walk away with
This much value. Zero dollars.
You get all of it free across two live nights, with the full build reserved for VIP.
- The complete The Retention Method system, taught live across both nights
- Know exactly where you're leaking money in your business, and exactly what to do to fix it.
- A repeatable process you can run on your own after the training ends
- Live Q&A with Karen, your questions answered in the room
- A starting game plan you can run solo on Monday
- VIP September 16: the full 30-day plan, mapped with you step by step
One thing before you register
Why it has to be live.
Replays are limited and short
There's no library to binge later. The work that changes your chair happens in the room, while it's live.
You build with your numbers
This isn't a webinar you half-watch. You leave each session with real work done on your own business.
Karen answers in the moment
The pros who get results show up live and ask. Block the hour now. You'll use every minute.
From beauty pros who did it
They stopped chasing. Their clients came back.
My chair went from unpredictable to steady
I thought I needed more clients. Night one showed me exactly where the money was leaking. A few weeks later my rebookings climbed and my income finally felt consistent.
Clients I thought were gone came back
I figured I needed an ad budget. A few weeks after night two, clients I was sure had moved on came back. No promos, no ads, just the follow-up Karen teaches.
No catch, no kidding
It's free. We actually mean free.
No credit card, no bait and switch, no pitch you have to sit through. Save your seat, show up live, and walk away with the system.
- Completely free to attend, start to finish
- No credit card, not now, not ever
- No bait and switch and no upsell to sit through
- Just save your seat and show up live on Zoom
Doors close September 14
Save your free seat.
Live on Zoom. September 14 & 15. 7:00 PM ET. One hour a night. VIP members get an extra live session on September 16 to map their whole plan.